navago

AI,navigated.

Navago advises operations heavy businesses in the GCC on using AI, in industries like retail and e‑commerce, logistics and warehousing, hospitality and events. It helps them put AI to work where it pays back: fewer exceptions, faster flow and decisions made on data.

Free field notes by email, roughly once a week. You confirm on Substack in one click.

A city road network leading into a warehouse plan, with a route drawn on a translucent sheet

Twenty times the volume

A digital platform taken from around 50,000 to more than 1,000,000 deliveries a month, with the decisions behind that growth made on data.

From E‑commerce to Q‑commerce

Customers who once waited a day now expect their order in minutes. Keeping up means faster decisions on stock, pricing and fulfilment, made on live data.

The power of a digital network

More than 200 customer integrations and connectors, so data moves between partners as it happens and the platform gets more useful, and harder to copy, with every connection.

Field notes

Short notes from real operations: what worked, what didn't and what it cost.

Read all on Substack
  • When the meeting notetaker's API left out who said whatComing soon
  • Asking for one AI seat before a full rolloutComing soon
  • The questions I ask a vendor before I sit through an AI demoComing soon

Where it applies

Any business where operations carry most of the cost. These are the industries I know best.

Suppliers, hubs and customers connected by flows, one flow interrupted in red

Retail and e‑commerce

Demand, stock and pricing decisions made on live data, with exceptions caught before the customer notices.

A city road network with a delivery route drawn on a translucent sheet

Logistics and freight

Planning, dispatch and capacity decisions made on the data you already collect.

A warehouse plan with the shortest pick path drawn on a translucent sheet

Warehousing and fulfilment

Stock, slotting and picking guided by forecasts, from large warehouses to dark stores.

A hotel floor plan with occupied rooms shaded and one room in mint

Hospitality and events

Staffing, pricing and guest flow decided ahead of time from booking and footfall data.

Who's behind Navago

I'm the founder. I've spent 22 years in operations (events, restaurants, a hostel I co-owned in Budapest, and more recently logistics, supply chain and digital platforms across the GCC), and what I write comes from that work, with the businesses anonymised.

If you have an operation you'd like me to look at, email hello@navago.ai.